Before meeting or paying
Independently inspect animals or food products, confirm the seller’s identity and permitted trade, check the stated location, ask for relevant veterinary or food-safety paperwork, and prefer safe public arrangements when possible.
Reporting a listing or user
Send the page link, a concise description and supporting evidence to the published support contact. Reports may concern false descriptions, abuse, impersonation, prohibited items, suspicious payment requests, privacy breaches or animal welfare concerns.
How we handle complaints
We review reports and take appropriate action, which may include requesting further information, restricting content or referring serious matters to the relevant authorities. We aim to respond fairly and promptly, but outcomes depend on the circumstances.
Urgent situations and external rights
If someone is in immediate danger, contact local emergency services or law enforcement. Disputes about off-platform payments may require your bank, the relevant authorities or consumer protection regulator. Regulatory and legal rights are not restricted by internal reporting.
Questions, requests or complaints?
Contact the platform using the support details published by the operator. Please do not send passwords, one-time codes, bank-card numbers or private medical records.